Lost Password

Choose an option to retrieve your password. Enter your information for one option only: Username Option or Email Address Option.

Content

1.   Username Option

  1. Enter your First Name, Last Name, and Username to change the password. An email will be sent to your Zonemail account at http://stumail.clpccd.edu with instructions to change the password. If you have set up forwarding in Zonemail or if you changed your Blackboard email address in CLASS-Web, it will be sent to your personal email account. In the Username field below, enter your W number. An active email address must be associated with the account to change the password. An email will be sent with instructions to change the password. The current password will remain active until it is changed by following the instructions.

2.   Email Address Option

  1. Enter your First Name, Last Name, and Email Address to change the password. Please note: The form fields below are case-sensitive. Your First Name and Last Name should be typed in all UPPER-CASED letters. Your Zonemail or personal email address in the Email field should be typed in all lower-cased letters. An email will be sent to your Zonemail or personal account with instructions to change the password. An active email address must be associated with the account to change the password. An email will be sent with instructions to change the password. The current password will remain active until it is changed by following the instructions.

3.  Submit

Click Submit to proceed. Click Cancel to quit.